Buying tickets safely — FAQ
Is it safe to buy resale tickets?
Generally yes — ifyou buy through an established marketplace with a buyer guarantee (Twickets, TicketSwap, StubHub, viagogo). The guarantee means you get valid tickets or your money back. The unsafe route is paying a stranger directly by bank transfer on social media — that's where most ticket fraud happens.
Why is the checkout price higher than the advertised price?
Most marketplaces add service, booking and delivery fees late in checkout — commonly 15–30% on top of the listed price. This is the single biggest trap in ticket buying, and it's why we flag expected fees next to every option we show.
What's the cheapest way to get tickets for a sold-out show?
Check face-value fan resale first — Twickets and TicketSwap cap prices at or near face value. Availability appears in waves (fans resell closer to the event date), so set a reminder and check back, especially in the final week.
Can resale tickets be cheaper than face value?
Yes — for events that didn't sell out, resellers often cut prices below face value as the date approaches. That's exactly the kind of deal a comparison across marketplaces surfaces.
Will the ticket be in my name? Will it work at the door?
Depends on the event. Most UK gigs don't check names, but some tours use lead-booker ID checks — the event page on the primary seller says so. For those events, prefer face-value platforms that reissue tickets properly (Twickets often handles name changes correctly).
Does using this site cost me anything?
No. Prices are the same whether you arrive via TicketSift or go direct. If you buy after clicking one of our links, the marketplace may pay us a commission from their margin — see how we make money.